The Dependable Story

Dependable Heating, Cooling, and Refrigeration, Inc. is a licensed and insured full-service organization. We do residential and commercial HVAC system installations, install geothermal systems, and install air treatment and humidification systems, exhaust systems for manufacturing, kitchen exhaust, and make-up air systems

We are a Carrier Factory Authorized Dealer (FAD) and sell Carrier exclusively.

Our Employees have undergone rigorous factory training, meeting Carrier's stringent standards for business practices and customer satisfaction, and is committed to delivering exceptional service and expertise with Carrier products. FAD dealers are held to high expectations and often provide customers with benefits like NATE-certified technicians, a 100% satisfaction guarantee, and priority access to Carrier's financing and rebate options. 

Our Sales force has over 25 years of sales experience. Each of our salesmen started with the company as either a service or installation technician. This experience helps them identify what it takes to complete jobs. All of our salesmen are factory-trained and have successfully completed the sales program at Carrier University in Indianapolis, IN.

Matt Finnie

 Business Development & Operations Coordinator

mfinnie@dependableheat-cool.com

Experience -  Has been part of the Dependable Heating, Cooling & Refrigeration team for the past three years, bringing leadership, problem-solving, and a people-first mindset to the role as Business Development & Operations Coordinator. Before joining Dependable, Matt served a 20-year career in law enforcement, retiring in 2021. His background instilled in him a strong sense of discipline, accountability, and commitment to the community—qualities he now applies to helping our customers and team every day.

Hobbies include  - Outside of work, Matt enjoys hockey, golfing, watching his kids play their sports, and spending quality time with his family.

Patrick Finnie

Director of Service & Administration

pfinniedependableheat-cool.com

Experience - Patrick has been with Dependable Heating, Cooling & Refrigeration for 20 years and currently oversees the operation of the service department. In addition to his extensive industry experience, he earned his Business degree from Siena Heights University in 2011, giving him a strong foundation for both leadership and customer service. 

Hobbies include - Golfing, exercising, being with family, and watching my kids play all of their sports.

Mike King

Residential Sales - Install Coordinator

mking@dependableheat-cool.com

Experience -  With 29 years of experience at Dependable Heating, Cooling & Refrigeration, Mike has built his career from the ground up. He started as an installation helper, worked his way up to foreman, and after a decade in the field, transitioned into his current role as Sales & Installation Supervisor. His hands-on expertise and long-standing commitment to the company make him a trusted resource for both customers and coworkers.



Hobbies include  - Golfing, watching movies, and spending time with my family

Don Rawlins

 Commercial Sales

drawlins@dependableheat-cool.com

Experience -  With 32 years at Dependable Heating, Cooling & Refrigeration, Don has decades of hands-on knowledge in the HVAC industry. He began his career as a service technician and worked his way into his current role as Commercial Job Manager, where he oversees large-scale projects.



Hobbies include -  Tinkering with an old Triumph Spitfire car. Spending time with family.

Vicki Turnbull

Accounting Manager - Finance - Human Resources

Vturnbull@dependableheat-cool.com

Experience -For the past 9 years, Vicki has been an essential part of Dependable Heating, Cooling & Refrigeration, managing the company’s accounting, payroll, and financial statements. She also oversees insurance and a wide range of HR responsibilities, keeping both the business and the team running smoothly.

Hobbies include - golfing, beaching and bike riding. Spending time with her 9 grandkids from ages 1 to 19 with one more on the way.